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How Toll-Free Numbers Boost Customer Experience Platforms
A toll-free number- typically a business phone line that customers can call without incurring call charges- removes cost barriers at the point of contact and encourages direct engagement.
Zoho's Crosses 150 Million Users as it Marks 30th Anniversary
Zoho Corporation has announced that it now has one million paying customers and more than 150 million users globally across its four subsidiaries.
Kenyan Companies Strike Delicate Balance on Higher Costs, Lower Sales- Stanbic PMI
The divergence between rising operating expenses and modest output price increases points to a tightening of corporate margins.
MPs Demand Action Against Those Luring Kenyans to Russia-Ukraine War
Members of Parliament are intensifying calls for executive accountability after a National Intelligence Service (NIS) report revealed that over 1,000 Kenyan citizens have been recruited
Airtel Africa Plots Mobile Money IPO, Starlink Boost, and Crypto Future
Airtel Africa has outlined its strategy across its 14 markets, which will include listing its mobile money unit, leveraging capacity from Starlink, and exploring intergrating crypto and other virtual assets.
Kenya's Lawmakers Favor Stronger TikTok Regulation Over Ban
Kenyan lawmakers have drawn a clear line in the country’s intensifying debate over social media, favouring heavier regulation over an outright ban.
Inside the Race to Succeed Faith Odhiambo as LSK President
Whatever the outcome, the debate has made one thing clear: the advocates of Kenya are not short of opinions about what their society should stand for.
Tanzania Drives Kenya Electricity Exports to Record Highs
Kenya’s electricity exports hit record highs in the final quarter of 2025, marking a structural shift in regional power trade after years of limited cross-border sales. Total exports rose from 26.13 GWh in October to 52.11 GWh in December, the highest on record. The surge was driven by rapidly rising shipments to Tanzania following the full operational ramp-up of the 400 kV Isinya–Singida interconnector, with Tanzania accounting for more than 96% of December volumes.
Kenya Pipeline Extends IPO Bank Guarantee Deadline
Kenya Pipeline Company has revised settlement terms for investors using Irrevocable Bank Guarantees in its IPO, extending the final payment deadline to March 6, 2026 from March 5 after approval by the Capital Markets Authority. The update, issued on February 18, comes a day before the offer closes and lengthens the bank settlement window to 48 hours while tightening assignment rules on guarantees. The company said the changes affect only post-allocation payment mechanics and leave pricing, offer size, and other IPO terms unchanged.
Kenya to Buyback KSh 64.5Bn Eurobond Ahead of Fresh Dollar Bond Issue
Kenya has launched a US$500M (KSh 64.5B) Eurobond tender targeting its 7.25% notes due 2028 and 8.00% amortizing notes due 2032, offering premium prices as part of a liability management exercise linked to a planned new US dollar bond issue. The offer seeks up to US$150M (KSh 19.4B) of 2028 bonds and US$350M (KSh 45.2B) of 2032 notes at 103.50% and 105.50% of face value respectively, plus accrued interest. Acceptance depends on successful refinancing, with tendering investors receiving priority in allocations of the new issue.
Iran Requests Kenya's Help in US$3.5bn Tea Corruption Probe
Iran has formally requested Kenya’s assistance in legal investigations tied to a US$ 3.5 billion corruption case involving Debsh Tea Company, the Iranian importer that handled the bulk of the country’s tea imports.